Privacy Policy | Oakleaf Wellness Centre

Effective Date: September 2025

Website:www.oakleafwellnesscentre.com

Contact: +44 (0) 7846 981 860

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1. Introduction

At Oakleaf Wellness Centre, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, & safeguard your personal information when you visit our website or use our services.

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2. Information We Collect

We may collect the following types of personal data:

• Contact details: Name, email address, phone number

• Health-related information: If you submit forms related to appointments or consultations

• Technical data: IP address, browser type, device information, & usage data via cookies

• Payment information: When booking & paying online

3. How We Use Your Information

We use your data to:

• Schedule & manage appointments

• Respond to inquiries & provide customer support

• Process payments securely

• Improve website functionality & user experience

• Send updates, newsletters, or promotional materials (with your consent)

4. Payments

We accept online payments for bookings via Wix Payments. When you make a purchase, your payment information is processed securely by Wix. We do not store your credit card details. Wix may collect & store your payment data in accordance with its own privacy policy, which you can review here. We use this information only to complete your transaction & manage your booking.

5. Legal Basis for Processing

We process your data under the following legal bases:

• Consent: When you opt in to receive communications

• Contractual necessity: To fulfill services you request

• Legal obligation: To comply with applicable laws

• Legitimate interests: To improve our services & website

6. Sharing Your Information

We do not sell your personal data. We may share it with:

• Service providers who help us operate the website or deliver services

• Legal authorities if required by law

7. Data Retention

We retain your personal data only as long as necessary for the purposes stated above or as required by law.

8. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Cookies

Our website uses cookies to enhance your experience. You can manage cookie preferences through your browser settings.

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10. Third-Party Links

Our site may contain links to other websites. We are not responsible for their privacy practices & encourage you to review their policies.

11. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.